Saturday, April 23, 2011

I have been worryin. again. I thouhgt i have been through this stage in my life where one should worry about things. I guess, in my side, or on my life, it will never end. I know that having to worry about anything in this life is counter productive, but I just can't get it out of my system. It's as though I am born to do this, to be worrisome about just anything in my life.

What am i worrying about this time? Well, here I am again, starting over with the idea that I will do good in a call center environmnet. I was already there last year, in fact, i was about to go to my first day of being on the floor to finally take calls. But what did i do? I fled from the scene. Right there and then I told myself that I can't make it. I was afraid to talk to the person on the other end of the phone. Afraid that I may not be able to help him. The thing is, deep inside of me, there is still a need to equip myself with even the basic knowledge even taking a call for that matter, let olone being able to help the callers with their in their computer units.

I don't want to blame the company either for not having to train me that much. I think they did their part, and the amount of time that they have given us to learn stuff is right about enough to equip us with the basic knowledge, but i don't really know what happened with me, I just seemed to have problem learning new things that they stuff in our brains.

I know deep inside that I am capable of handling calls. But everytime i hear the phone ring, I get excited and freeze at the very moment of knowing that the call is for me. I guess, I just have so many things that play in my mind. What if I will not be able to address their needs. What if I will not be able to get what they really want. What if they would not be satisfied with the way I handle them. What if the company that I am working with finds out that I did bad with the way i handled my client. What if they will not be satifisfied with my talent. That is really something that has me worried. I have worried about it when I was still in the industry and while I was still taking my training. And now that I am back again the very same industry that has got me worried, it has got me worried again, that I would become a worry-freak some more.